Terms of Service

These Terms of Service (“Terms”) are a legally binding agreement between you and OWLMOB LLC, a Michigan limited liability company doing business as Tonobox (“Tonobox,” “OWLMOB,” “we,” “us,” or “our”).

These Terms govern your access to and use of:

• the Tonobox website at https://tonobox.com;
• the Tonobox web application;
• Tonobox public set-list pages;
• Tonobox subscriptions;
• Tonobox AI-assisted features; and
• any related website, feature, software, or service that links to these Terms.

Together, these are called the “Service.”

1. Acceptance of These Terms

By creating an account, joining a Group, purchasing a subscription, clicking a button indicating acceptance, or otherwise accessing or using the Service, you agree to these Terms and acknowledge the Tonobox Privacy Policy.

If you do not agree to these Terms, you may not access or use the Service.

If you use Tonobox on behalf of a church, ministry, worship team, business, nonprofit organization, band, or other entity, you represent and warrant that:

• you have authority to bind that organization to these Terms;
• the organization accepts these Terms;
• you are authorized to create or administer its Tonobox Group; and
• references to “you” include both you individually and the organization, where applicable.

If you do not have authority to bind the organization, you may not accept these Terms or purchase a subscription on its behalf.

2. Eligibility

You must be at least 13 years old to create a Tonobox account.

If you are between 13 and the age of legal majority where you live, you may use Tonobox only with the permission and involvement of a parent or legal guardian.

By creating an account, you represent that:

• you meet the minimum age requirement;
• you have the legal capacity to agree to these Terms;
• the information you provide is accurate; and
• you are not prohibited from using the Service under applicable law.

Tonobox is not directed to children under 13. Children under 13 may not create accounts.

Churches and youth ministries may use adult-administered Groups for youth-team planning, but the organization is responsible for obtaining any consent or authorization legally required before entering information about minors.

3. The Tonobox Service

Tonobox is a cloud-based music planning and collaboration platform. Depending on the Group’s plan and the features available at the time, Tonobox may allow users to:

• create and manage Groups;
• invite members;
• assign roles and permissions;
• maintain a Group song catalog;
• enter lyrics, chord notation, keys, notes, and related music information;
• build and manage set lists;
• schedule events;
• create recurring calendar events;
• organize singing groups and performer rotations;
• assign leaders and participants;
• display lyrics and chords for rehearsals or performances;
• preserve performance history;
• generate public set-list links;
• request AI-assisted song or set-list analysis; and
• purchase and manage subscriptions.

Features, limits, interfaces, and availability may change over time.

Tonobox is a planning and collaboration tool. It is not intended to be the sole or safety-critical copy of materials required for a live performance, worship service, event, business operation, or legal record.

4. Accounts and Account Security

4.1 Registration

You may be required to create an authenticated account using:

• an email address and password;
• Google authentication; or
• another authentication method Tonobox may support.

You agree to provide accurate, current, and complete account information and to keep it updated.

4.2 Account Responsibility

You are responsible for:

• maintaining the confidentiality of your login credentials;
• using a strong and unique password;
• securing devices used to access Tonobox;
• all activities conducted through your account;
• promptly changing compromised credentials; and
• notifying us of suspected unauthorized access.

You may not:

• share an individual account with multiple people;
• allow another person to impersonate you;
• access another user’s account without authorization;
• create accounts using false identities; or
• sell, transfer, sublicense, or rent your account.

Tonobox may treat actions taken through an authenticated account as authorized by the account holder unless we have reason to believe otherwise.

4.3 Authentication Providers

Google authentication and Firebase Authentication are provided by third parties. Their terms and privacy practices may apply independently.

Tonobox is not responsible for the availability, security, suspension, or termination of a third-party authentication account.

5. Groups, Owners, Administrators, and Members

5.1 Groups

A “Group” is a collaborative Tonobox workspace that may represent a church, ministry, worship team, band, or other organization.

A user may belong to multiple Groups, subject to applicable limits.

5.2 Group Owner

The person who creates a Group is initially treated as its “Group Owner.”

The Group Owner may have authority to:

• manage Group settings;
• invite and remove members;
• assign roles and permissions;
• manage content;
• manage subscription billing;
• create or revoke public links;
• suspend member access; and
• delete the Group.

Under Tonobox’s current functionality:

• Group ownership is not transferable;
• deleting the Group Owner’s account also deletes the owned Group; and
• an active subscription must be cancelled before the Group Owner can complete account deletion.

Tonobox may add ownership-transfer functionality in the future.

5.3 Organizational Authority

A Group Owner or administrator who acts for an organization represents and warrants that they are authorized to:

• establish the Group;
• invite members;
• assign permissions;
• enter organizational information;
• enter participant information;
• purchase subscriptions;
• publish public set lists; and
• make decisions affecting Group content.

OWLMOB is not responsible for determining whether a particular user has been properly authorized by a church, ministry, employer, board, pastor, director, or other organization.

5.4 Roles and Permissions

Tonobox may provide roles such as:

• Admin;
• Leader; and
• Member.

Tonobox may also provide granular permissions, including permission to:

• manage songs;
• manage set lists;
• manage calendar events;
• act as a lead singer;
• manage members; or
• use AI features.

Group Owners and administrators are responsible for assigning appropriate permissions.

An authorized user may be able to view, modify, delete, schedule, process, or share Group Content. OWLMOB is not responsible for losses caused by:

• incorrect permission assignments;
• internal organizational disputes;
• unauthorized actions by a person who was granted access;
• a failure to remove former members;
• disclosure of an invitation code; or
• actions taken by a Group Owner or administrator within the functionality provided.

5.5 Leaving or Being Removed From a Group

If you leave or are removed from a Group:

• you may lose access to Group Content;
• content you previously created may remain with the Group;
• your name may remain in historical records;
• prior assignments may remain visible;
• the Group may continue using content contributed during your membership; and
• you are not entitled to delete Group-owned collaborative records merely because you are no longer a member.

6. Customer Content

6.1 Definition

“Customer Content” means content, information, data, or materials submitted, entered, imported, created, stored, processed, or made available through the Service by or for a user or Group.

Customer Content may include:

• song titles;
• artist names;
• song lyrics;
• chord notation;
• ChordPro content;
• musical keys;
• notes;
• set lists;
• event information;
• locations;
• participant names;
• team assignments;
• performance history;
• external links;
• imported CSV information;
• AI prompts;
• AI inputs;
• and other Group information.

6.2 Ownership

As between OWLMOB and the applicable user or Group, the user or Group retains its rights in Customer Content.

These Terms do not transfer ownership of Customer Content to OWLMOB.

Tonobox does not claim ownership of:

• songs written by users;
• copyrighted lyrics submitted by authorized users;
• user-created arrangements;
• Group set lists;
• event schedules;
• notes; or
• other original materials submitted by users.

Ownership and control among individual Group members and their church, ministry, employer, band, or organization are determined by their own agreements and applicable law.

OWLMOB does not adjudicate internal ownership disputes.

6.3 License to OWLMOB

You grant OWLMOB and its service providers a non-exclusive, worldwide, royalty-free, limited license to:

• host;
• store;
• reproduce;
• transmit;
• format;
• parse;
• transpose;
• index;
• search;
• display;
• technically modify;
• back up;
• secure;
• migrate;
• analyze; and
• otherwise process Customer Content

solely as reasonably necessary to:

• provide the Service;
• perform actions requested by authorized users;
• maintain and secure the Service;
• process subscriptions;
• respond to support requests;
• comply with law;
• enforce these Terms; and
• prevent fraud, abuse, infringement, or security threats.

This license permits OWLMOB to make technical copies reasonably necessary for cloud storage, transmission, caching, backup, indexing, formatting, and processing.

The license does not permit OWLMOB to:

• sell Customer Content;
• create a public Tonobox lyrics catalog;
• make private lyrics publicly available;
• use private lyrics for advertising;
• license Customer Content to unrelated third parties for their independent purposes; or
• use Customer Content to train an OWLMOB-owned general-purpose AI model.

6.4 Duration of the License

The license continues while Customer Content remains in the Service.

It may continue for a limited period afterward where copies remain in:

• provider-managed backups;
• security logs;
• legal records;
• billing records;
• fraud-prevention records;
• copyright complaint records; or
• systems awaiting asynchronous deletion.

The license also continues to the extent reasonably necessary to preserve content that remains lawfully associated with an active Group.

7. Your Responsibilities for Customer Content

You are solely responsible for Customer Content you submit or direct Tonobox to process.

You represent and warrant that:

1. you own the Customer Content or have all rights, licenses, consents, and permissions necessary to use it through Tonobox;
2. you have authority to grant the license described in these Terms;
3. the Customer Content and its use through Tonobox do not infringe copyright, trademark, privacy, publicity, confidentiality, contractual, or other rights;
4. the Customer Content does not violate applicable law;
5. you are authorized to enter personal information about members and participants;
6. the Customer Content is not malicious, deceptive, defamatory, or harmful; and
7. you will comply with any third-party terms that apply to the source or content.

You are responsible for:

• the accuracy of Customer Content;
• maintaining legally permitted independent copies;
• determining whether a song is covered by a license;
• determining whether a license permits electronic storage;
• satisfying reporting or attribution requirements;
• determining whether AI processing is authorized;
• confirming that public information may lawfully be shared; and
• removing content when you no longer have authority to use it.

8. Song Lyrics, Chords, and Music Licensing

8.1 User-Provided Music Content

Tonobox does not provide a preloaded or public song-lyrics catalog.

Users manually create, enter, import, or edit their own Group song records.

Tonobox does not independently grant any license to use:

• song lyrics;
• musical compositions;
• sheet music;
• chord sheets;
• arrangements;
• recordings;
• images;
• or third-party music content.

8.2 Private Lyrics

Song lyrics stored in Tonobox are intended to remain inside the authenticated Group in which they were entered.

Tonobox never publishes song lyrics through public set-list links.

Public set-list pages may display limited information such as:

• song title;
• set-list order;
• assigned leader;
• performance key;
• set-list title; and
• limited timestamps.

They do not display:

• lyrics;
• chord sheets;
• ChordPro source content;
• private song notes; or
• lyric-based AI analysis.

8.3 Music Licensing Responsibility

You are solely responsible for determining whether you have sufficient rights to:

• copy lyrics;
• enter lyrics into Tonobox;
• store lyrics electronically;
• display lyrics to Group members;
• reproduce chord sheets;
• create arrangements;
• transpose content;
• use lyrics during performances;
• import content;
• submit content for AI processing; and
• otherwise use musical works through the Service.

A license from CCLI, ONE LICENSE, a publisher, songwriter, licensing organization, or other provider may cover some uses but not others.

OWLMOB does not verify:

• whether you have a license;
• whether a specific song is covered;
• whether the license is current;
• whether a particular use is authorized;
• whether reporting requirements have been met;
• whether territorial restrictions apply; or
• whether your organization falls within the license’s membership or size limits.

Possession of a license number does not constitute verification by OWLMOB.

8.4 Chord Progressions and Chord Sheets

Although common chord progressions and musical building blocks may receive different copyright treatment from lyrics, complete chord sheets, arrangements, notation, tablature, publisher formatting, and accompanying lyrics may be protected.

You must not assume that material is free to copy merely because it contains chords.

8.5 Copyright Notices and Attribution

You must preserve copyright notices, authorship information, license notices, and attribution where required.

You may not intentionally remove or alter copyright-management information in violation of law.

9. Imported Content and External Sources

Tonobox may permit users to:

• import songs from CSV data;
• add external links;
• submit a URL to a third-party song or chord resource; or
• use supported content-extraction functionality.

You represent and warrant that you have authority to submit the source and use the resulting content.

You may not use Tonobox to:

• bypass a paywall;
• defeat a login requirement;
• circumvent a CAPTCHA;
• defeat robots restrictions;
• avoid technological protection measures;
• scrape a source that prohibits the activity;
• copy content from an unauthorized source;
• violate a third-party website’s terms; or
• access content you are not legally permitted to access.

Tonobox may block or discontinue access to a source or import feature for legal, security, reliability, or operational reasons.

Third-party websites are independently operated. OWLMOB does not control or endorse their content, availability, privacy practices, licensing, security, or terms.

10. Public Set-List Links

10.1 Creating Public Links

Authorized users may create public URLs that allow people without Tonobox accounts to view limited set-list information.

The person creating the link is responsible for ensuring that:

• they are authorized to make the set list public;
• the displayed information is appropriate for public disclosure;
• names may lawfully be published;
• no confidential information is included; and
• the public page does not violate privacy, publicity, contractual, or other rights.

10.2 No Lyrics on Public Pages

Tonobox does not publish song lyrics on public set-list pages.

10.3 Anyone With the URL

A person who receives the URL may be able to:

• view the page;
• copy its contents;
• take screenshots;
• preserve the information;
• forward the URL; or
• redistribute information from the page.

Do not treat a public URL as confidential merely because it is difficult to guess.

10.4 Revocation

Authorized users may revoke a public link.

Revocation prevents future access through the active Tonobox link but does not delete copies previously:

• copied;
• downloaded;
• photographed;
• cached;
• indexed;
• archived; or
• redistributed.

Tonobox may also disable a public link if it violates these Terms or creates a security, privacy, legal, or operational risk.

11. Information About Other People

Users may enter information about:

• Group members;
• singers;
• musicians;
• volunteers;
• guests;
• manually entered participants; or
• youth-team participants.

You represent and warrant that you have appropriate authority to enter and use that information.

You may not submit unnecessary sensitive information about another person.

You must not use Tonobox to store:

• Social Security numbers;
• government identification numbers;
• financial-account credentials;
• medical records;
• counseling records;
• immigration records;
• precise geolocation;
• biometric identifiers;
• or other highly sensitive information unrelated to music planning.

For information about a child under 13, the organization entering the information is responsible for obtaining any legally required parental or guardian authorization.

12. AI-Assisted Features

12.1 Optional and User-Initiated

Tonobox may offer AI-assisted features using Google Gemini models through Vertex AI or related Google Cloud services.

AI processing occurs when an authorized user requests an AI-assisted feature. Lyrics are not submitted for AI processing merely because they are stored in Tonobox.

12.2 AI Inputs

AI inputs may include:

• song lyrics;
• song titles;
• artists;
• musical keys;
• set-list contents;
• selected themes;
• performance history;
• assigned leaders;
• user instructions;
• Bible-reference preferences;
• and other context selected or assembled for the request.

By requesting an AI feature, you authorize OWLMOB and its disclosed AI service providers to process the selected content for that request.

12.3 Rights to AI Inputs

You represent and warrant that you have sufficient rights to submit all AI inputs for automated and third-party processing.

A license permitting a church to project lyrics during worship may not necessarily permit every form of AI processing. You are responsible for reviewing your applicable licenses and permissions.

12.4 AI Outputs

AI output may include:

• themes;
• tags;
• song suggestions;
• set-list titles;
• summaries;
• Bible-reference suggestions;
• worship-flow suggestions;
• transitions;
• speaking prompts;
• rationales;
• confidence values; and
• other generated content.

AI outputs may be:

• inaccurate;
• incomplete;
• misleading;
• fabricated;
• biased;
• repetitive;
• offensive;
• theologically unsuitable;
• contextually inappropriate; or
• similar to output generated for others.

You must independently review AI output before using, publishing, presenting, teaching from, or relying on it.

12.5 No Professional Advice

AI output is not:

• pastoral advice;
• theological advice;
• legal advice;
• medical advice;
• financial advice;
• mental-health advice;
• or other professional advice.

Tonobox does not provide clergy, counseling, doctrinal, or theological services.

12.6 Bible References and Religious Content

AI-generated Bible references, themes, interpretations, and speaking suggestions may be incorrect or inappropriate for a particular denomination, tradition, congregation, service, or context.

OWLMOB does not endorse any specific theological conclusion generated through the Service.

12.7 No Guarantee of Ownership or Exclusivity

OWLMOB does not guarantee that AI output:

• is original;
• is unique;
• is copyrightable;
• does not resemble third-party content;
• is owned exclusively by you;
• or is free from third-party rights.

To the extent permitted by law and subject to third-party rights, OWLMOB does not claim ownership of AI output generated specifically in response to your authorized request.

12.8 AI Availability

OWLMOB may:

• limit AI requests;
• establish usage quotas;
• restrict particular inputs;
• suspend AI functionality;
• change models or providers;
• remove generated content;
• decline unsafe requests;
• or discontinue AI features.

Paid access does not guarantee unlimited AI usage.

12.9 Model Training

OWLMOB does not use Customer Content to train an OWLMOB-owned general-purpose AI model.

Tonobox intends to use Google Cloud services under applicable business terms and configurations that do not permit customer prompts and content to be used to train Google’s general-purpose foundation models without authorization.

Third-party provider terms and configurations may change. Tonobox will update its disclosures where appropriate.

13. Acceptable Use

You may use Tonobox only for lawful purposes and in compliance with these Terms.

You may not use or attempt to use the Service to:

13.1 Violate Laws or Rights

• violate any applicable federal, state, local, or international law;
• infringe copyright, trademark, privacy, publicity, or other rights;
• violate a confidentiality obligation;
• upload or process content without authorization;
• facilitate unlawful discrimination;
• commit fraud;
• impersonate another person or organization;
• or engage in deceptive activity.

13.2 Harm Other People

• harass, threaten, stalk, intimidate, or abuse another person;
• publish private information without authorization;
• exploit or endanger minors;
• schedule or identify another person for an unlawful purpose;
• or submit harmful, defamatory, obscene, or unlawful material.

13.3 Compromise the Service

• introduce malware, ransomware, spyware, or harmful code;
• interfere with Service operation;
• conduct denial-of-service activity;
• probe or scan for vulnerabilities without written authorization;
• bypass authentication or permissions;
• access another Group without authorization;
• misuse invitation codes;
• tamper with public-link controls;
• or attempt to gain access to nonpublic systems or data.

13.4 Abuse Automation or AI

• use automated tools that unreasonably burden the Service;
• create excessive AI requests;
• manipulate AI usage or billing controls;
• circumvent feature limits;
• scrape Tonobox content;
• extract information about other users;
• use AI output as authoritative professional advice;
• or use AI features for illegal, deceptive, harmful, or abusive purposes.

13.5 Misuse Intellectual Property

• create an unauthorized global lyrics library;
• upload pirated sheet music;
• distribute unauthorized recordings;
• bypass access controls on third-party sources;
• remove copyright notices;
• repeatedly submit infringing content;
• or use Tonobox as a substitute for licensing content you are legally required to license.

13.6 Misuse Commercially

• resell the Service without authorization;
• sublicense account access;
• operate a competing hosted service using Tonobox;
• frame or mirror the Service;
• use Tonobox branding without permission;
• or falsely claim sponsorship or endorsement by OWLMOB.

14. Service Limits

Tonobox may establish and modify reasonable usage limits, including limits relating to:

• Groups per account;
• members per Group;
• songs;
• set lists;
• calendar events;
• recurring events;
• AI requests;
• public links;
• search requests;
• storage;
• API activity;
• and other resources.

Current application-defined limits may include:

• up to five Groups per account;
• up to 10 members in a free Group; and
• up to 500 members in a subscribed Group.

These limits are not guaranteed and may change.

We may apply lower limits where reasonably necessary to prevent abuse, protect service stability, comply with law, or manage third-party provider costs.

15. Free and Paid Features

15.1 Free Plan

Tonobox may offer a free plan with limited features.

Free features, limits, and availability may change at any time.

Current free-plan limitations may include restricted access to:

• AI song analysis;
• Bible-reference detection;
• AI set-list suggestions;
• AI-generated titles;
• AI set-list analysis;
• last-performed insights;
• member scheduling;
• and advanced recurring-calendar processing.

15.2 Subscription Plan

An active or trialing paid subscription may provide access to additional features and increased limits.

Paid features may include:

• AI-assisted functionality;
• performance-history insights;
• member scheduling;
• enhanced calendar processing;
• and higher membership limits.

Purchasing a subscription grants access to the applicable features; it does not transfer ownership of the Service or guarantee that every feature will remain unchanged.

16. Subscriptions, Trials, Billing, and Cancellation

16.1 Group-Level Subscription

Subscriptions apply to a Group rather than to every user individually.

A person purchasing a subscription represents that they are authorized to:

• act for the Group;
• commit the organization to recurring charges;
• use the selected payment method;
• and manage the subscription.

16.2 Stripe

Tonobox uses Stripe for:

• Checkout;
• payment processing;
• subscription management;
• billing-portal access;
• payment-status updates;
• and related billing functions.

Stripe’s terms and privacy policy apply to Stripe’s processing.

OWLMOB does not directly store full payment-card numbers or card security codes.

16.3 Pricing and Billing Frequency

The price, currency, billing frequency, included features, taxes, and other material terms will be displayed before you authorize a subscription.

Prices may be monthly, annual, or based on another disclosed billing period.

You authorize OWLMOB and Stripe to charge the selected payment method for:

• recurring subscription fees;
• applicable taxes;
• and any other charges clearly disclosed and authorized at checkout.

16.4 Fourteen-Day Free Trial

Tonobox may offer a 14-day free trial to eligible Groups.

Unless otherwise stated at signup:

• the trial begins when activated;
• trial eligibility may be limited;
• only one trial may be permitted per Group, organization, user, payment method, or related account;
• paid features may be available during the trial;
• payment information may be required;
• and the subscription may automatically convert to a paid subscription at the end of the trial unless cancelled before the trial ends.

The checkout page will disclose whether payment information is required and whether automatic billing begins after the trial.

You are responsible for cancelling before the trial expires to avoid the first subscription charge.

16.5 Automatic Renewal

Subscriptions automatically renew for successive billing periods unless cancelled before the applicable renewal date.

By purchasing a subscription, you authorize recurring charges at the then-current disclosed price, plus applicable taxes, until cancellation.

16.6 Cancellation

An authorized billing user may cancel through the Stripe Billing Portal or another cancellation method made available through Tonobox.

Cancellation takes effect at the end of the current paid billing period unless the checkout page or applicable law provides otherwise.

After cancellation:

• access to paid features may continue until the paid period ends;
• the subscription will not renew;
• the Group may be moved to the free plan;
• paid features may become unavailable;
• advanced processing may pause;
• and applicable free-plan limits may apply.

You should cancel before the renewal date to prevent the next charge.

16.7 No Refunds

Except where required by law or expressly stated in writing by OWLMOB:

• subscription fees are nonrefundable;
• partial billing periods are not refunded;
• unused time is not refunded;
• failure to use the Service does not create a refund right;
• cancellation does not retroactively reverse prior charges; and
• downgrades do not generate credits.

Nothing in this section limits nonwaivable rights under applicable law.

16.8 Taxes

Prices may not include applicable sales, use, excise, value-added, or similar taxes unless stated otherwise.

You are responsible for applicable taxes, except taxes imposed on OWLMOB’s net income.

16.9 Failed Payments

If a payment fails or a subscription becomes past due, incomplete, unpaid, paused, or otherwise ineligible, OWLMOB may:

• retry the payment;
• notify the billing contact;
• restrict paid features;
• suspend advanced processing;
• downgrade the Group;
• or terminate the subscription.

Group Content may remain stored after a downgrade or failed payment, subject to these Terms and applicable limits.

16.10 Price Changes

OWLMOB may change subscription prices.

For an existing subscription, we will provide notice of a price increase before it applies where required by law.

Continued use after the effective date of a properly disclosed price change constitutes authorization for the new recurring price, subject to applicable law and any additional consent requirements.

16.11 Feature Changes

Subscription features and limits may change.

Where a change materially reduces a prepaid subscription’s core functionality, OWLMOB may provide notice or another remedy as required by applicable law.

17. Downgrades and Loss of Paid Features

When a Group downgrades to the free plan, loses trial eligibility, or experiences a failed payment:

• paid features may be locked;
• AI requests may be disabled;
• advanced scheduling may be limited;
• member-scheduling features may become unavailable;
• expanded membership limits may no longer apply;
• and recurring-calendar processing may pause.

Existing Group Content may remain accessible, but features required to create, update, analyze, or process that content may be restricted.

If the Group exceeds free-plan limits, OWLMOB may require the Group to:

• reduce membership;
• remove content;
• reactivate a subscription;
• or stop using restricted features.

OWLMOB will not intentionally delete Group Content solely because of an immediate downgrade unless the user requests deletion, the content violates these Terms, continued retention creates a legal or security risk, or deletion is reasonably necessary after notice.

18. Copyright and DMCA Policy

18.1 Respect for Copyright

OWLMOB respects intellectual-property rights and requires users to do the same.

Tonobox may remove or restrict access to content that OWLMOB reasonably believes infringes copyright or other rights.

18.3 Copyright Takedown Notice

A written notice should include substantially the following:

1. a physical or electronic signature of the copyright owner or a person authorized to act on the owner’s behalf;
2. identification of the copyrighted work claimed to have been infringed or, for multiple works, a representative list;
3. identification of the allegedly infringing material and information reasonably sufficient for OWLMOB to locate it;
4. the complaining party’s address, telephone number, and email address;
5. a statement that the complaining party has a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or law; and
6. a statement, under penalty of perjury, that the information in the notice is accurate and that the complaining party is authorized to act for the copyright owner.

Knowingly misrepresenting that material infringes may result in liability.

18.4 OWLMOB’s Response

Upon receiving a valid or credible complaint, OWLMOB may:

• remove or disable access to the identified material;
• notify the affected user;
• request additional information;
• preserve relevant records;
• suspend related public links;
• restrict the applicable account or Group;
• or take other appropriate action.

OWLMOB may act on credible knowledge of infringement even if a submission does not satisfy every formal DMCA requirement.

18.5 Counter-Notification

A user who believes content was removed or disabled because of mistake or misidentification may submit a written counter-notification containing substantially:

1. the user’s physical or electronic signature;
2. identification of the material removed or disabled and its former location;
3. a statement under penalty of perjury that the user has a good-faith belief that removal or disabling resulted from mistake or misidentification;
4. the user’s name, address, and telephone number;
5. consent to the jurisdiction of the appropriate United States federal district court; and
6. consent to accept service of process from the person who submitted the original notice or that person’s agent.

OWLMOB may forward the counter-notification to the original complaining party.

OWLMOB may restore the material where permitted by law unless the complaining party timely notifies OWLMOB that it has filed an action seeking a court order concerning the material.

18.6 Repeat Infringers

OWLMOB may suspend or terminate accounts or Groups belonging to users who repeatedly infringe copyrights or other intellectual-property rights.

OWLMOB will reasonably implement this policy in appropriate circumstances.

Factors may include:

• the number of credible infringement notices;
• the number of works involved;
• counter-notification outcomes;
• court findings;
• whether infringement was knowing or repeated;
• efforts to evade enforcement;
• and other relevant circumstances.

18.7 No Duty to Pre-Screen

OWLMOB does not have a general obligation to proactively review every private song, lyric, chord sheet, link, or other item submitted by users.

However, OWLMOB may use reasonable measures to investigate violations and enforce these Terms.

19. Feedback

You may submit ideas, suggestions, comments, bug reports, or other feedback about Tonobox.

You grant OWLMOB a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, publish, and otherwise exploit feedback for any lawful purpose without compensation or attribution.

Feedback does not include private Customer Content merely because it is submitted through the Service.

Do not include confidential information in feedback unless you intend OWLMOB to review and use it without a confidentiality obligation.

20. OWLMOB Intellectual Property

The Service, including its:

• software;
• source code;
• object code;
• design;
• interfaces;
• workflows;
• databases;
• documentation;
• graphics;
• logos;
• trade names;
• trademarks;
• and other OWLMOB-created materials

is owned by OWLMOB or its licensors and is protected by intellectual-property and other laws.

Subject to these Terms, OWLMOB grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service for your internal personal or organizational music-planning purposes.

This license does not permit you to:

• copy or distribute Tonobox software;
• resell access;
• create a competing service;
• remove proprietary notices;
• reverse engineer the Service except to the extent a restriction is prohibited by law;
• access source code not intentionally made public;
• use OWLMOB trademarks without permission;
• or use the Service outside the scope of these Terms.

No rights are granted except those expressly stated.

21. Third-Party Services

Tonobox relies on third-party services, which may include:

• Google Firebase;
• Google Cloud;
• Firebase Authentication;
• Google authentication;
• Google Vertex AI;
• Gemini models;
• Stripe;
• Google Fonts;
• YouTube;
• and user-supplied external websites.

Third-party services may be governed by separate terms and privacy policies.

OWLMOB is not responsible for:

• third-party service outages;
• changes to third-party services;
• loss caused by third-party account suspension;
• third-party content;
• third-party security practices;
• third-party fees;
• or third-party legal compliance.

We may replace, modify, or discontinue a third-party provider.

22. Service Changes and Availability

OWLMOB may:

• add, change, limit, suspend, or remove features;
• change technical requirements;
• modify supported browsers or devices;
• perform maintenance;
• restrict abusive activity;
• discontinue integrations;
• impose usage limits;
• or discontinue all or part of the Service.

We may make changes without advance notice where reasonably necessary for:

• security;
• legal compliance;
• emergency maintenance;
• provider changes;
• abuse prevention;
• or system integrity.

Where commercially reasonable, we may provide advance notice of a material discontinuation.

Tonobox depends on third-party cloud infrastructure. We do not guarantee:

• uninterrupted availability;
• error-free operation;
• a particular uptime percentage;
• offline access;
• successful recurrence processing;
• delivery of reminders;
• uninterrupted AI access;
• continuous access during live performances;
• or restoration of every record.

23. Backups and Data Preservation

Tonobox relies on standard Firebase and Google Cloud replication, backup, logging, and disaster-recovery capabilities.

OWLMOB does not currently:

• offer a customer-accessible backup archive;
• guarantee a particular recovery point;
• guarantee a particular recovery time;
• or maintain independent backup copies beyond ordinary provider and operational systems.

You are responsible for maintaining legally permitted independent copies of content that is essential to:

• a worship service;
• rehearsal;
• performance;
• legal obligation;
• license reporting requirement;
• or organizational record.

Tonobox should not be used as the sole archival source for critical information.

24. Suspension and Termination by OWLMOB

OWLMOB may investigate, restrict, suspend, or terminate an account, Group, public link, subscription, or feature if we reasonably believe:

• these Terms have been violated;
• content infringes another person’s rights;
• the Service is being used unlawfully;
• activity threatens security or service stability;
• a user is attempting to reverse engineer or compromise the Service;
• fraudulent billing activity has occurred;
• payment remains past due;
• a user has repeatedly infringed copyright;
• an account creates risk to OWLMOB or others;
• suspension is required by law or a service provider;
• or continued access is no longer commercially reasonable.

Where appropriate, OWLMOB may provide notice and an opportunity to cure. Immediate action may be taken for security, fraud, infringement, abuse, or legal concerns.

Suspension does not relieve you of charges already incurred.

25. Account and Group Deletion

Users may delete their accounts through available account settings.

A Group Owner must cancel an active subscription before completing account deletion.

Under current functionality, deleting a Group Owner’s account also deletes the owned Group.

Scheduling or completing subscription cancellation does not automatically delete an account or Group. The Group Owner must separately return to Tonobox and request account deletion.

If cancellation is scheduled for the end of a paid period, the Group Owner may delete the account before that date after acknowledging that deletion immediately removes access and forfeits the remaining paid period without refund, except where required by law.

When a user who does not own a Group deletes an account, Tonobox may replace the user's account identifier in Group-managed records with the user's existing Group display name so collaborative and historical records remain readable.

Group deletion may delete or make inaccessible:

• memberships;
• songs;
• private lyrics;
• chords;
• set lists;
• calendar events;
• scheduling information;
• performance history;
• public links;
• AI results;
• and other Group Content.

Deletion may occur through asynchronous backend processing and may not occur simultaneously across every:

• active database;
• cache;
• processing queue;
• security log;
• provider-managed backup;
• or legal record.

OWLMOB may retain information as reasonably necessary for:

• billing;
• taxes;
• fraud prevention;
• security;
• copyright complaints;
• dispute resolution;
• legal holds;
• and compliance with law.

OWLMOB cannot delete copies previously made by other Group members or public-link recipients.

26. Effect of Termination

Upon termination:

• your right to use the Service ends;
• access to affected Groups or features may be disabled;
• public links may stop working;
• paid features may end;
• and Customer Content may be deleted according to these Terms and the Privacy Policy.

Sections that by their nature should survive termination will survive, including provisions concerning:

• ownership;
• Customer Content responsibility;
• licenses necessary for retained records;
• billing obligations;
• copyright;
• feedback;
• disclaimers;
• limitation of liability;
• indemnification;
• dispute resolution;
• and general legal terms.

27. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

OWLMOB DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF:

• MERCHANTABILITY;
• FITNESS FOR A PARTICULAR PURPOSE;
• TITLE;
• NON-INFRINGEMENT;
• QUIET ENJOYMENT;
• ACCURACY;
• RELIABILITY;
• AVAILABILITY;
• SECURITY;
• AND RESULTS.

OWLMOB DOES NOT WARRANT THAT:

• THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE;
• DATA WILL NEVER BE LOST;
• AI OUTPUT WILL BE ACCURATE;
• SONG INFORMATION WILL BE COMPLETE;
• CHORD TRANSPOSITION WILL BE ERROR-FREE;
• CALENDAR RECURRENCE WILL ALWAYS PROCESS CORRECTLY;
• PUBLIC LINKS WILL REMAIN AVAILABLE;
• THIRD-PARTY SERVICES WILL REMAIN OPERATIONAL;
• CUSTOMER CONTENT IS LAWFUL OR LICENSED;
• A PARTICULAR CHURCH LICENSE COVERS TONOBOX USE;
• OR THE SERVICE WILL MEET EVERY ORGANIZATIONAL, DENOMINATIONAL, TECHNICAL, OR LEGAL REQUIREMENT.

OWLMOB DOES NOT PROVIDE LEGAL, COPYRIGHT-LICENSING, PASTORAL, THEOLOGICAL, MEDICAL, FINANCIAL, OR OTHER PROFESSIONAL ADVICE.

SOME JURISDICTIONS DO NOT ALLOW PARTICULAR WARRANTY DISCLAIMERS. IN THOSE JURISDICTIONS, THE DISCLAIMERS APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

28. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OWLMOB AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR:

• INDIRECT;
• INCIDENTAL;
• SPECIAL;
• EXEMPLARY;
• CONSEQUENTIAL;
• OR PUNITIVE DAMAGES;

OR FOR LOSS OF:

• PROFITS;
• REVENUE;
• DATA;
• CUSTOMER CONTENT;
• GOODWILL;
• BUSINESS OPPORTUNITY;
• OR SERVICE AVAILABILITY,

ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OWLMOB’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

1. THE AMOUNT PAID TO OWLMOB FOR THE AFFECTED GROUP DURING THE 12 MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
2. ONE HUNDRED U.S. DOLLARS.

THE LIMITATIONS APPLY TO ALL THEORIES OF LIABILITY, INCLUDING:

• CONTRACT;
• TORT;
• NEGLIGENCE;
• STRICT LIABILITY;
• STATUTE;
• AND EQUITY.

THE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LEGALLY BE LIMITED, INCLUDING LIABILITY ARISING FROM OWLMOB’S FRAUD, WILLFUL MISCONDUCT, OR OTHER LIABILITY THAT APPLICABLE LAW PROHIBITS OWLMOB FROM LIMITING.

Some jurisdictions do not permit certain exclusions or limitations. In those jurisdictions, the provisions apply only to the maximum extent permitted by law.

29. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless OWLMOB and its members, managers, employees, contractors, affiliates, licensors, and service providers from claims, damages, judgments, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:

• your Customer Content;
• your use or misuse of the Service;
• your violation of these Terms;
• your violation of law;
• your infringement of another person’s rights;
• your failure to obtain a required music license;
• your submission of content for AI processing without authority;
• information you enter about another person;
• your creation of a public link;
• your administration of a Group;
• your assignment of roles or permissions;
• or a dispute between you and another Group member or organization.

This obligation does not apply to the extent a claim was caused by OWLMOB’s own fraud, willful misconduct, or violation of law.

OWLMOB may assume control of the defense of a matter subject to indemnification. You agree to cooperate with the defense and may not settle a matter in a way that imposes liability, admission, or obligation on OWLMOB without OWLMOB’s written consent.

30. Governing Law

These Terms and any dispute arising from or relating to the Service are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Nothing in these Terms deprives a consumer of protections that cannot be waived under the law of the consumer’s state of residence.

31. Venue and Jurisdiction

Except where applicable law requires otherwise, any legal action arising from or relating to these Terms or the Service must be brought exclusively in:

• the state courts located in Wayne County, Michigan; or
• the United States District Court for the Eastern District of Michigan, where federal jurisdiction exists.

You and OWLMOB consent to personal jurisdiction and venue in those courts.

A party may seek temporary or emergency injunctive relief in any court with appropriate jurisdiction to prevent:

• unauthorized access;
• security breaches;
• misuse of intellectual property;
• disclosure of confidential information;
• or imminent irreparable harm.

32. Informal Dispute Resolution

Before filing a legal action, you and OWLMOB agree to attempt in good faith to resolve the dispute informally.

A written dispute notice must include:

• the sender’s name and contact information;
• the applicable account or Group;
• a description of the dispute;
• the relevant facts;
• and the requested resolution.

Notices to OWLMOB should be sent to:

OWLMOB LLC Email: info@owlmob.com Subject: Legal Dispute Notice

The parties will have 30 days after receipt of the notice to attempt resolution before filing suit, unless:

• the claim is approaching a legal deadline;
• emergency injunctive relief is necessary;
• or applicable law prohibits the delay.

This section does not require arbitration.

33. Electronic Communications and Contracting

You consent to receive agreements, notices, disclosures, receipts, billing information, and other communications electronically, including through:

• the Service;
• email;
• Stripe;
• or the Tonobox website.

You agree that electronic records and signatures satisfy legal requirements that communications or agreements be in writing, to the extent permitted by law.

You are responsible for maintaining a current email address and the hardware and software reasonably necessary to access electronic communications.

34. Changes to These Terms

OWLMOB may update these Terms to reflect:

• changes to the Service;
• new features;
• subscription changes;
• service-provider changes;
• security requirements;
• business changes;
• legal developments;
• or operational needs.

We will update the “Last Updated” date when these Terms change.

For material changes, we may provide notice through:

• the Service;
• email;
• the website;
• or another reasonable method.

Unless a different effective date is stated, updated Terms become effective when posted.

Where applicable law requires affirmative consent, continued use alone will not substitute for that consent.

If you do not agree to updated Terms, you must stop using the Service and cancel any subscription.

Changes will not retroactively alter the agreed resolution of a dispute that arose before the updated Terms became effective, unless legally permitted and clearly agreed.

35. General Terms

35.1 Entire Agreement

These Terms, the Privacy Policy, any applicable subscription disclosures, and any additional terms expressly incorporated by reference constitute the entire agreement between you and OWLMOB concerning the Service.

35.2 Order of Precedence

If there is a conflict:

1. a separately signed written agreement controls;
2. then specific subscription or feature terms;
3. then these Terms;
4. then general website descriptions.

35.3 Assignment

You may not assign or transfer these Terms, your account, or your rights without OWLMOB’s prior written consent.

OWLMOB may assign these Terms in connection with:

• a merger;
• acquisition;
• reorganization;
• sale of assets;
• financing;
• or transfer of the Service.

35.4 No Third-Party Beneficiaries

These Terms do not create rights for any person or entity other than you and OWLMOB, except where expressly stated.

35.5 No Waiver

A failure to enforce a provision is not a waiver of the right to enforce it later.

35.6 Severability

If a provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.

35.7 Force Majeure

OWLMOB is not responsible for delay or failure caused by events beyond its reasonable control, including:

• internet outages;
• cloud-provider failures;
• labor disputes;
• natural disasters;
• war;
• terrorism;
• civil disorder;
• government action;
• epidemics;
• power failures;
• cyberattacks;
• or failures of third-party services.

35.8 Headings

Headings are for convenience and do not affect interpretation.

35.9 Interpretation

Words such as “including” mean “including without limitation.”

These Terms will not be interpreted against a party merely because that party drafted them.

36. Contact Information

Questions about these Terms may be sent to:

OWLMOB LLC Michigan, United States

Legal and general inquiries: info@owlmob.com Customer support: info@owlmob.com

Suggested subject lines:

• Terms of Service Inquiry
• Legal Dispute Notice
• Copyright Complaint
• Security Report